Direct Skills Group

Level 3 Business Administration

Newcastle upon Tyne £9,984.00 24 hrs/week

Vacancy overview

Duration
18 months
Number of positions
1
Qualifications
  • GCSE English (Grade C/4)
  • GCSE Maths (Grade C/4)
Employer website
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What you could achieve

Secured permanent employment Training to become MIS Administrator within the MIS Team.

About the employer

With over 40 years of experience, we are a leading provider of Beauty, Hairdressing and Fitness Apprenticeships. Gain hands-on training, industry-recognised qualifications and valuable workplace experience through our partnerships with salons, spas, gyms and leisure providers, helping you build a successful career.

An exciting opportunity to gain valuable business administration experience while working towards a Level 3 Business Administrator Apprenticeship. You'll support day-to-day operations, including maintaining records, coordinating meetings and bookings, monitoring learner engagement, and providing excellent customer service. No previous experience is required - just a positive attitude, good organisation skills, and a willingness to learn.

Working Week Description

Monday – Thursday 09:00am – 15:00pm Technical error resulting in wrong address displayed on Google Maps, correct address is: Suite 1, Floor 3, The Bloom Project Building, Grey Street, Newcastle upon Tyne NE1 6AE

Role and Responsibilities

  • Supporting enrolment, onboarding or registration administration
  • Preparing and checking agreed documentation
  • Checking that required information and evidence has been received
  • Chasing learners, customers, employers or colleagues for missing information
  • Updating records and agreed systems
  • Supporting administration relating to changes in circumstances
  • Supporting planned breaks, returns, withdrawals or leaver processes where relevant
  • Supporting changes to employer, mentor or learner information
  • Supporting final programme stages, including assessment, completion and achievement administration
  • Supporting awarding organisation or assessment administration where required
  • Filing documentation in the correct location/system
  • Helping to keep records accurate, complete and current
  • Identifying missing, incorrect or conflicting information and escalating it to the appropriate person
  • Supporting agreed audit or compliance activity
  • Support with exam invigilation where required
  • Supporting the Academy with customer bookings, payments for services and treatments
  • Supporting with managing the Academy’s Social Media presence, posting to promote services and requests for clients to meet apprentice’s assessment needs

 

Required Skills

  • •Demonstrate professionalism, integrity, and confidentiality at all times.
  • •Mature approach to the role and an ability to present themselves professionally in person, by email and on Teams
  • •Take ownership of workload and see tasks through to completion.
  • •Communicate effectively with a range of stakeholders including colleagues, customers, learners and leaders
  • •Maintain high levels of accuracy and attention to detail.
  • •Organise and prioritise work to meet deadlines.
  • •How initiative and contribute to continuous improvement.
  • •Work collaboratively as part of a team.
  • •Adapt positively to changing priorities and business needs.
  • •Deliver excellent customer service.
  • •Demonstrate a proactive commitment to learning and personal development.

Training and Support

Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, we've tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, you'll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration Apprenticeship qualification

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